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Thread: Problems with photos

  1. #1
    Join Date
    Apr 2009
    Location
    Georgia
    Posts
    13,852

    Default Problems with photos

    Just wanted to let everybody know that we’re experiencing a temporary issue with photos. Some people are having trouble uploading pictures, and also the cover pages of albums are messed up, with the photos appearing skinny and misshapen.

    But don’t worry — we’ll be working on fixing this ASAP!

    Marianne

  2. #2
    Join Date
    Jan 2016
    Location
    Glen Cove, NY
    Posts
    1,528

    Default Re: Problems with photos

    I noticed that yesterday!
    Joan, mom to my Angel Lena, Doree, Gable, Cooper, Angel Phoenix and now Sibble.

  3. #3
    Join Date
    Feb 2019
    Location
    Spring Valley, Il
    Posts
    130

    Default Re: Problems with photos

    Hi Everyone, Just tried to upload some pics of Gracie and one of them was sideways and I don't even know if they landed in her album or not. Sorry for being such a pain. Blessing to all. Karen

  4. #4
    Join Date
    Apr 2009
    Location
    York, PA.
    Posts
    10,533

    Default Re: Problems with photos

    Quote Originally Posted by Katy1 View Post
    Hi Everyone, Just tried to upload some pics of Gracie and one of them was sideways and I don't even know if they landed in her album or not. Sorry for being such a pain. Blessing to all. Karen
    I went to your profile page and didn't see an album created for photos, so you would need to do that before uploading any pictures.

  5. #5
    Join Date
    Apr 2009
    Location
    Georgia
    Posts
    13,852

    Default Re: Problems with photos

    I donít see an album, either. One thought, though ó when creating albums, you have the option of selecting a public or a private viewing option. The private option means you have to specifically identify the members to whom you want to give permission to see your album. If you have indeed already created an album, click on ďEdit AlbumĒ and double-check which viewing option is enabled. Generally, folks want the public option to be in force.

    As far as photos loading sideways, sometimes this just happens based on the configuration of the original photo. Unfortunately, Iím not aware of any way to alter this :-(.

  6. #6
    Join Date
    Feb 2019
    Location
    Spring Valley, Il
    Posts
    130

    Default Re: Problems with photos

    Wow, I am just one big problem today! Iíll try again and see what happens. Thanks.

  7. #7
    Join Date
    Jan 2016
    Location
    Glen Cove, NY
    Posts
    1,528

    Default Re: Problems with photos

    The albums have not looked right for a long time now, and I haven't been able to upload any.
    Joan, mom to my Angel Lena, Doree, Gable, Cooper, Angel Phoenix and now Sibble.

  8. #8
    Join Date
    Apr 2009
    Location
    York, PA.
    Posts
    10,533

    Default Re: Problems with photos

    Quote Originally Posted by Joan2517 View Post
    The albums have not looked right for a long time now, and I haven't been able to upload any.
    Joan, I am sorry you are having trouble and hopefully we'll be able to help. Are you having issues with pictures or albums, and what error/s are you receiving?

  9. #9
    Join Date
    Jan 2016
    Location
    Glen Cove, NY
    Posts
    1,528

    Default Re: Problems with photos

    I haven't tried in so long Lori, I don't remember what it was.
    Joan, mom to my Angel Lena, Doree, Gable, Cooper, Angel Phoenix and now Sibble.

  10. #10
    Join Date
    Mar 2009
    Location
    rural central ARK
    Posts
    13,978

    Default Re: Problems with photos

    It always tells me my pics are too large but I don't know how to resize so I don't. LOL
    "May you know that absence is full of tender presence and that nothing is ever lost or forgotten." John O'Donahue, "Eternal Echoes"

    Death is not a changing of worlds as most imagine, as much as the walls of this world infinitely expanding.

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